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Cheri Klussendorf
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Sending Automated Work Order Status Messages
Published October 4th, 2024 by Cheri Klussendorf
⚠️ This article has moved This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content. Please note that this is available for R4 dealers using Equip/Service Delivery as a business and work order system. To request access to the Automated Work Order Status Messages feature, please create a ti
Generate QR Codes in ExpertConnect
Published December 11th, 2025 by Cheri Klussendorf
⚠️ This article has moved This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content. QR codes make it simple for customers to connect with your team - whether they're sitting in a machine cab or browsing dealership signage. ExpertConnect automatically generates two customizable QR codes for
Troubleshooting Microsoft 365 Email Set-up
Published May 12th, 2025 by Cheri Klussendorf
⚠️ This article has moved This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content. Follow these steps to diagnose problems with adding a 365 EmailHub address to a team, and with 365 EmailHubs not receiving or sending mail. These steps require Azure MS Entra global administrator permissi
How to Create a Free Client Account in ExpertConnect
Published January 30th, 2026 by Cheri Klussendorf
⚠️ This article has moved This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content. This guide walks you through creating your free client account in ExpertConnect. 1. Access the ExpertConnect Login Page Use the provided login link to open the ExpertConnect login page . 2. Log In with Yo
Required John Deere Login
Published May 14th, 2025 by Cheri Klussendorf
⚠️ This article has moved This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content. ExpertConnect now requires all users to link their John Deere credentials to provide a more seamless and integrated experience with John Deere digital tools. Are you getting this pop up? Click Go to User
JD Expert Services/App Integration
Published September 9th, 2025 by Cheri Klussendorf
⚠️ This article has moved This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content. This guide walks John Deere dealerships through the process of integrating ExpertConnect™ with John Deere Expert Services. The integration streamlines service estimate communications, customer approvals, an
Requesting Mobile Payments from Customers
Published September 27th, 2022 by Cheri Klussendorf
⚠️ This article has moved This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content. Payments are currently only offered to companies registered for business in the United States and Canada. The Payments feature provides a way for dealers to collect a payment from their customers with
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