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Marcelle Bridi

englerbridimarcelle@johndeere.com

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Why Clients Might Not Receive WhatsApp Messages from ExpertConnect

Published June 25th, 2025 by Marcelle Bridi

Why Is My Client Not Receiving WhatsApp Messages I've Sent? When a customer receives a WhatsApp message from your team for the first time, they are prompted to either Accept or Decline the conversation. If the customer does not respond or chooses to decline, they will not receive messages from your team until they choose to Accept. What Should I Do

New Login Experience for ExpertConnect: Now Using John Deere Okta

Published June 26th, 2025 by Marcelle Bridi

We’ve recently upgraded the login process for ExpertConnect to enhance security and streamline access across John Deere platforms. You’ll now log in using Okta, which connects ExpertConnect to your John Deere credentials—either your XID, a JohnDeere.com account (such as one used for Operations Center), or RACF ID. This change simplifies access and a

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Marcelle Bridi

Why Clients Might Not Receive WhatsApp Messages from ExpertConnect

Published June 25th, 2025 by Marcelle Bridi

New Login Experience for ExpertConnect: Now Using John Deere Okta

Published June 26th, 2025 by Marcelle Bridi