Live Video Calling
Written by TJ Salyars
Updated at July 23rd, 2026
Table of Contents
Advisor Experience
How to Start a Video Call from the Web Dashboard
1. When creating a ticket from the Tickets page
2. Inside of an existing ticket
How to Start a Video Call from the Android Mobile App
1. When creating a ticket from the Tickets page
2. Inside an existing ticket
3. During a phone call
Customer Experience
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