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Getting Started for Managers
- What does it mean to be on a 'Team' in ExpertConnect?
- Manager Checklist for Getting Started
- Understanding User Roles within ExpertConnect
- Setting Up Your User Profile
- Setting a Default Team
- Connect to your Org's Operations Center
- Installing ExpertConnect as an App in Your Browser
- Mobile App Permissions
- Setting Automatic App Updates
- Logging into your ExpertConnect Account
- Browser and Computer Settings
- How do I change my phone number registered with ExpertConnect?
- Manage ExpertConnect Notifications
- Answering Phone Calls
- Ring Mobile App (VOIP) (Internet Calling) with ExpertConnect
- Firewall & Secure Networks
Popular Articles
- Insights Dashboard
- Create A New Ticket
- External Advisors in your Organization
- Broadcast - Send Bulk Text, Video & PDF Messages
- Customer Ticket History Access Level
- Ring Last Advisor
- Adding / Inviting Additional Team Members (Advisors)
- Convert Tickets to Draft Work Orders in Service Delivery
- Answering Phone Calls