Customer Ticket History
Written by TJ Salyars
Updated at July 25th, 2023
Table of Contents
Advisors can view a customer's ticket history in multiple places, and easily click into another ticket to see the context. When needed, advisors can also merge a customer's tickets.
How to view a customer's ticket history
- Inside a ticket on mobile
- Inside a ticket on the web dashboard
- Inside the Contacts page on the web dashboard
