Troubleshooting Voice Issues (Jitter, Latency and Static)
Learn how to identify and solve common issues such as jitter, latency, and static that can impact the performance of your audio or video equipment. Improve the overall quality of your audio and video streaming by understanding and troubleshooting these technical problems.
Written by TJ Salyars
Updated at July 23rd, 2026
Table of Contents
Basic Troubleshooting
Issue-Specific Troubleshooting
Unable to Establish a Call
No Audio or One-Way Audio
Call audio cutting out, sounds robotic, or stops transmitting
Call audio is garbled or contains artifacts
Call Audio Echoing
How does Jitter, Latency and Static affect my calls?
What is Jitter, Latency and Static and how can I improve it?
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