To ensure your computer is setup properly to make phone calls or be notified of new messages, please follow the directions below. 

Enable Browser Settings

• Steps to setup Microsoft Edge (Recommended browser)
  1. To open the browser settings, click on the three dots on the top right of the page and find Settings.
  2. On the left side panel, select Privacy, Search, and Services underneath Site Permission and click on All sites.

     3. Select All Sites > deere.com > app.expertconnect.deere.com

     4. Click on the drop downs to the right of microphone and notifications and select Allow.

5.  Select System and performance > Performance. Under Always keep these sites active, add https://app.expertconnect.deere.com/ . Under Memory, change Put inactive tabs to sleep after the specified amount of time to 6 hours (recommended).

On Edge you can see a quick glimpse of the permissions currently set on ExpertConnect by clicking on the lock icon in front of the URL.  

 

• Steps to setup Google Chrome
  1. To open the browser settings, click on the three dots on the top right of the page and find Settings
  2. On the left side panel, select Privacy and Security > Site Settings.
  3. Under Recent Activity click app.expertconnect.deere.com (may be listed under deere.com)

     

  4. Click on the drop downs to the right of microphone and notifications and select Allow.

     

      

                    
  5. Click on Performance and add app.expertconnect.deere.com under Always keep these sites active.                                                         

Enabled Notifications via Computer Settings

1. Open computer settings and click on System > Notifications. 

2. Scroll to Notifications from apps and other senders. Select ExpertConnect and any browsers you might use.